Empathy for the Devil: AI, UX, and The Soul of the Industry Danielle Matherne Jun 30, 2025 3 min read I can only imagine, dear reader, that you have seen as many ... Read More
How We Built Internal Culture Around AI, with Intention & an Open Mind Jay Althoff May 8, 2025 4 min read When Shopify CEO Tobi Lütke’s memo about making AI a ... Read More
iSeatz 2023: Insights in People and Culture, Tech, and Loyalty iSeatz Dec 18, 2023 5 min read As we bid farewell to 2023, we want to take a moment to ... Read More
How to Sift Through the Noise and Action User Feedback Danielle Matherne Nov 27, 2023 3 min read It’s User Experience 101: to have a great user experience, ... Read More
How to Become a Human Firewall Cary Williams Aug 30, 2023 4 min read In modern society, where online activities are a crucial ... Read More
What We Learned at the TravelTech Show AI & Personalization Panel iSeatz Sep 14, 2021 2 min read We were very excited to have our CIO, Ed Silver, join a ... Read More
New Report Details Changes To Rewards Strategy At Major Banks iSeatz Nov 2, 2020 3 min read 50% of major credit cards have pivoted their rewards ... Read More
Which lodging brands are leading the pack in personalization? Kenneth Purcell Jul 31, 2019 10 min read Read More
Is there Potential for Food Delivery to Replace Room Service iSeatz Jun 24, 2019 5 min read Read More
