Our Platform

Engage, Reward, Grow

Our cloud-native, API-first platform provides travel and lifestyle loyalty solutions that drive engagement and scale with your business.

B2B First

Built for your Business

Our client-centric approach and highly configurable platform delivers a brand-forward customer experience tuned to your goals and KPIs

A diagram of the iSeatz platform showing inputs from a brand's technology stack and custom content being taken into the platform, with the results of customer acquisition, increased lifetime value, retention, and increased revenue.

Integrate seamlessly, securely, and at scale

power an end-to-end solution that drives acquisition and retention

Reduce Time to Market

Easily adapt and expand your loyalty program with the one travel loyalty platform designed for scalability and flexibility

Actionable Customer Insights

Increase share-of-wallet with marketing tech stack integrations that allow you to analyze behaviors and make data-driven decisions

Increase Engagement

Boost multi-channel engagement with tech stack integrations that allow you to connect with customers where and when it matters

Seamless Experience

Leverage access management (SSO) integrations to create a frictionless customer experience

Make points count

Maximize engagement with flexible redemption options for travel and lifestyle experiences your customers will love

Execute Securely

Elevate your customer experience with tech stack integrations purpose-built with security and data protection at top of mind

More than a template

Our platform puts your brand in the driver's seat

Build distinctively-branded digital experiences for your customers through our highly-configurable UIX
Deploy custom business rules to curate a customer experience that delivers value on both sides of the transaction
Provide a seamless experience for all of your customers, with a platform designed to meet and exceed the latest accessibility standards

Select Technology Partners

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Give Them The World

Power your loyalty program with travel and lifestyle solutions that drive deep brand engagement and increase customer lifetime value.

Travel loyalty solutions that let your customers dream big

62% of consumers cite experience-related issues as the most frustrating part of booking travel through their loyalty program. APIs built from the ground up provide end-to-end control of the entire customer experience.

Inspire Exploration & Drive Deep Connections

Boost engagement and increase conversions with responsive design and modern tools that target customers with tailored offers and experiences at the right time and place.

Create individualized and contextually relevant experiences that amplify program value

Promotion to book a restaurant reservation, with the prompt,
Segment users based on demographics, loyalty tiers, or member type
Keep benefits top-of-mind with exclusive offers based on member's rewards tier
Promote micro-burn opportunities based on points balance and identify new opportunities for additional transactions

Build trust and stay top-of-wallet with shopping tools that drive value for your customers

Increase consumer confidence with a heatmap calendar, price holds, and price predictions tools

Price alerts create a sense of urgency and drive conversions

Shopping tools including a text message with a price alert notification, a calendar with color-coded pricing on different dates, and price prediction.

Travel & Lifestyle Portfolio

Brands rank building a more robust earning and redemption portfolio as the top goal for their loyalty programs. iSeatz has everything you need, from first-class flights to fitness classes.

Secure and user-friendly payment options that provide flexibility and simplify commerce

Nearly a third of consumers say that more financing tools to make their vacations affordable would increase their engagement with their loyalty programs.

Promote various payment options including cash, points, and split-pay to enable customers to more easily afford their travel and lifestyle experiences
iSeatz manages financial reconciliation for all suppliers for you — securely, seamlessly, and with full transparency

Deepen relationships with multi-channel customer support

Screen shots of the My Trips section of the iSeatz platform show ability to organize itineraries, add travel and lifestyle experiences to the trip, and share trip information with friends and family

Agent Tools

Our global call centers and agent support tools provide a brand-driven experience for every sale and service interaction

Itinerary Management

Retrieve trip details, share with friends and family, book additional activities, and more, all accessible in the customer dashboard

Self Service

Support at their fingertips, from modifying or cancelling reservations to filing insurance claims or contacting an agent

Channel of Choice

Employ multiple support channels including voice, email, SMS, and web chat that allow customers to interact on their terms

Want to see our platform in action? Schedule a Demo