Loyalty Solutions Proudly Built in New Orleans
We are trusted travel and customer loyalty experts with a history of proven results and service.
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1999
Founded in 1999
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100+
100+ Team Members
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$8.2B
$8.2B in annual bookings
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50%
50% Women Leadership
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11.6M
11.6M annual travelers
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20K
Volunteer Hours


New Orleans Based.
Global Impact.
Our team brings innovative solutions to life and contributes to a more just society through professional and community-level engagement.



Meet the Minds Shaping an Industry

In 1999, Kenneth set out to streamline restaurant reservations by digitizing the booking process for New Orleans-based restaurants. In the 20+ years since, Kenneth has expanded iSeatz into an integrated software provider, connecting major hospitality, airline, and financial services brands with a suite of travel and lifestyle products that drive customer loyalty, engagement, and lifetime value.
Kenneth regularly speaks at HSMAI, Mega, Phocuswright, and other industry conferences on topics such as driving loyalty through travel, ancillary revenue, and personalization. He lives in New Orleans with his wife, four sons, and three bulldogs, Sarge, Ginger, and Sprinkles.
iSeatz Leadership
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Dana WeaverChief Financial Officer
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Jasmyn FarrisChief People Operations Officer
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Ed SilverChief Information Officer
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Andy HermoChief Commercial Officer
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William PerezChief Legal Officer
Technology Leaders
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Cheralyn KingChief of Staff to CIO
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Angela CraigVP of Program Management
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Craig CartwrightVP of Growth Products
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Wendi HampshireVP of Strategic Client Product Management
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Danielle MatherneDirector of UIX
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Jim CurlewisDirector of Integration & Enablement
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Zachary WallaceDirector of Business Intelligence
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Mike EngelhartChief Architect
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Kevin BessChief of Staff, Strategic Clients
Commercial Leaders
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Nick PeaceSVP of Business Development & Customer Success
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Erin GrohDirector of Marketing
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Sharon PoulosVP of Strategic Initiatives
Operations Leaders
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Michael CaballeroDirector of People Optimization
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Scheherezade DaftaryVP of Finance
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Lauren MoranDirector of People Analytics
History of excellence History of excellence
CORE VALUES
Our values embody the best traits of our most impactful players over the twenty plus years since iSeatz was founded. These values are a core component of how we do business and our definition of success.

CONFIDENCE
Questioning actions inconsistent with our values. Taking smart risks.

INNOVATION
Looking at problems from multiple angles to find new, creative solutions.

DISCIPLINE
Perfecting the fundamentals. Using data to make decisions.

IMPACT
Identifying root causes to solve problems for multiple stakeholders.

ACCOUNTABILITY
Admitting when there's been a mistake. Doing what you say you're going to do.

THOUGHTFULNESS
Smartly triaging tasks. Caring about others, our team, and our community.