Loyalty Solutions Proudly Built in New Orleans

We are trusted travel and customer loyalty experts with a history of proven results and service.

  • Founded in 1999
  • 100+ Team Members
  • $8.2B in annual bookings
  • 50% Women Leadership
  • 11.6M annual travelers
  • Volunteer Hours

New Orleans Based.
Global Impact.

Our team brings innovative solutions to life and contributes to a more just society through professional and community-level engagement.

Meet the Minds Shaping an Industry

A headshot of Kenneth Purcell
Kenneth Purcell
Founder & CEO
See Kenneth Purcell on LinkedIn

In 1999, Kenneth set out to streamline restaurant reservations by digitizing the booking process for New Orleans-based restaurants. In the 20+ years since, Kenneth has expanded iSeatz into an integrated software provider, connecting major hospitality, airline, and financial services brands with a suite of travel and lifestyle products that drive customer loyalty, engagement, and lifetime value.

Kenneth regularly speaks at HSMAI, Mega, Phocuswright, and other industry conferences on topics such as driving loyalty through travel, ancillary revenue, and personalization. He lives in New Orleans with his wife, four sons, and three bulldogs, Sarge, Ginger, and Sprinkles.

iSeatz Leadership

Technology Leaders

Commercial Leaders

Operations Leaders

History of excellence


Our values embody the best traits of our most impactful players over the twenty plus years since iSeatz was founded. These values are a core component of how we do business and our definition of success.


Questioning actions inconsistent with our values. Taking smart risks.


Looking at problems from multiple angles to find new, creative solutions.


Perfecting the fundamentals. Using data to make decisions.


Identifying root causes to solve problems for multiple stakeholders.


Admitting when there's been a mistake. Doing what you say you're going to do.


Smartly triaging tasks. Caring about others, our team, and our community.

Loyalty Integrated eGift Cards
Instant gratification, purchasing versatility, low level of effort, and the quickest path to redemption for reward members.