---
title: "Webinar: State of Loyalty"
description: What does Loyalty look like in the face of COVID and beyond? iSeatz's Chief Revenue Officer and rDialogue's EVP Partnerships discuss the shifting paradigm 
image: https://www.iseatz.com/hubfs/Screen%20Shot%202020-03-11%20at%201.55.57%20PM.png
---

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# Webinar: State of Loyalty

[![Picture of iSeatz](https://www.iseatz.com/hs-fs/hubfs/iseatz-favicon-white.png?width=70&height=70&name=iseatz-favicon-white.png) ](https://www.iseatz.com/blog/author/iseatz)

[iSeatz](https://www.iseatz.com/blog/author/iseatz)

Mar 11, 2020

What does Loyalty look like in the face of COVID-19 and beyond? iSeatz's Chief Revenue Officer Bryan Estep and rDialogue's EVP of Partnerships Phil Rubin discuss what loyalty looks like in this shifting paradigm. 

![COVID-Loyalty-Poll](https://www.iseatz.com/hs-fs/hubfs/social-suggested-images/COVID-Loyalty-Poll.jpg?width=1200&name=COVID-Loyalty-Poll.jpg)

Watch the webinar recording below on-demand. 

- Increasing the value of your loyalty currency (with new research from *Skift*)
- Loyalty in the face of crisis - how to turn the unthinkable into an unshakeable bond
- Activating low earners - how to spur engagement with your lower tier members
- Creative marketing touch points for millennials and Gen Z

Associated Research: Download [The State of Loyalty Report.](https://www.iseatz.com/state-of-loyalty-2019) 

 

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  ### [ [PhocusWire] Loyalty Programs Fall Short of Consumer Expectations ](https://www.iseatz.com/blog/phocuswire-survey-finds-travel-loyalty-programs-fall-short-of-consumer-expectations)
  
  This story was originally published by PhocusWire. Read on their site here.
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