--- title: The Tipping Point for Travel Loyalty in 2023 description: Original iSeatz travel loyalty report highlights booking, payments, sustainability and personalization trends and opportunities for loyalty providers. image: https://www.iseatz.com/hubfs/Campaigns/Q1%202023%20Survey%20Report/iSeatz%20-%20Assets%20-%20Index%20Pg%20Img%20-%201330x671%20-%2020230126_2-1.png --- [iSeatz](https://www.iseatz.com/) [Blog](https://www.iseatz.com/blog) Menu - [ Our Platform ](https://www.iseatz.com/our-platform) - [ Travel & Lifestyle Portfolio ](https://www.iseatz.com/portfolio) - [ Work With Us ](https://www.iseatz.com/work-with-us) - [ News & Insights ](https://www.iseatz.com/blog) - [ About ](https://www.iseatz.com/about-iseatz) - [ Careers ](https://www.iseatz.com/careers) - [ Contact ](https://www.iseatz.com/contact-us) ![](https://www.iseatz.com/hs-fs/hubfs/Website/hot-air-balloons.jpg?width=866&height=1300&name=hot-air-balloons.jpg) Help Them Check Off Their Bucket List Our travel and lifestyle portfolio has everything from first-class flights to fitness classes, including over 400,000 tours and activities. [ View Our Portfolio ](https://www.iseatz.com/portfolio) Go back to menu toggle ![](https://www.iseatz.com/hs-fs/hubfs/Campaigns/Q1%202023%20Survey%20Report/iSeatz%20-%20Assets%20-%20Index%20Pg%20Img%20-%201330x671%20-%2020230126_2-1.png?width=640&name=iSeatz%20-%20Assets%20-%20Index%20Pg%20Img%20-%201330x671%20-%2020230126_2-1.png) Post Tags - [research](https://www.iseatz.com/blog/tag/research) - [white paper](https://www.iseatz.com/blog/tag/white-paper) - [loyalty](https://www.iseatz.com/blog/tag/loyalty) - [travel](https://www.iseatz.com/blog/tag/travel) - [rewards](https://www.iseatz.com/blog/tag/rewards) - [personalization](https://www.iseatz.com/blog/tag/personalization) - [sustainability](https://www.iseatz.com/blog/tag/sustainability) - [fintech](https://www.iseatz.com/blog/tag/fintech) # The Tipping Point for Travel Loyalty in 2023 [![Picture of iSeatz](https://www.iseatz.com/hs-fs/hubfs/iseatz-favicon-white.png?width=70&height=70&name=iseatz-favicon-white.png) ](https://www.iseatz.com/blog/author/iseatz) [iSeatz](https://www.iseatz.com/blog/author/iseatz) Jan 31, 2023 3 minute read Our latest travel loyalty report**: “Booking, Personalization, Sustainability, and Payments: The Tipping Point for Travel Loyalty in 2023**, explores the current challenges and evolving expectations of loyalty program professionals across the financial services, hospitality, airline, and travel industries, alongside the needs and sentiments of the consumers they serve.  Based on a late 2022 survey of over 2,000 American travelers and loyalty program members and 300 loyalty program professionals in the United States, **The Tipping Point for Travel Loyalty** report highlights several critical areas that companies with travel loyalty programs (and companies considering offering travel as part of their loyalty programs), should focus on to bridge the mismatch between their offering and consumers’ expectations, and fully capitalize on the demand for travel rewards.   At a time of resilient travel demand but rising economic uncertainty, companies must understand consumers’ changing sentiments toward loyalty programs that offer travel and how they can deliver the value and options customers are looking for in 2023. Our report includes insights to fuel this understanding, including:  - What’s driving consumers’ attitudes around travel booking and payment options  - Are travel loyalty programs living up to consumers’ expectations, and where are the gaps?  - Generational differences toward sustainable travel options and rewards  **Get your copy of The Tipping Point for Travel Loyalty in 2023 report below:**  [![New call-to-action](https://no-cache.hubspot.com/cta/default/4857126/341134c5-27eb-46d6-b479-72f74501aa39.png)](https://cta-redirect.hubspot.com/cta/redirect/4857126/341134c5-27eb-46d6-b479-72f74501aa39) --- Want to get more insights and updates from iSeatz? Sign up for our newsletter! [![SUBSCRIBE NOW](https://no-cache.hubspot.com/cta/default/4857126/de7a6932-16f5-40cb-93d5-9c4896069fae.png)](https://cta-redirect.hubspot.com/cta/redirect/4857126/de7a6932-16f5-40cb-93d5-9c4896069fae) You can also learn more about iSeatz by reaching out to [marketing@iseatz.com](mailto:marketing@iseatz.com). ## Related Posts - ![](https://www.iseatz.com/hs-fs/hubfs/Campaigns/Q1%202023%20Survey%20Report/iSeatz%20-%20Assets%20-%20Index%20Pg%20Img%20-%201330x671%20-%2020230222_4.png?width=420&height=212&name=iSeatz%20-%20Assets%20-%20Index%20Pg%20Img%20-%201330x671%20-%2020230222_4.png) ### [ The Next Generation of Travel Loyalty ](https://www.iseatz.com/blog/the-next-generation-of-travel-loyalty) Different generations have different relationships with the companies and brands they interact with. Unsurprisingly, they have varied ... - ![](https://www.iseatz.com/hs-fs/hubfs/Campaigns/State%20of%20Loyalty%202023%20Hospitality/man-hotel-room-laptop-iseatz%20copy.jpeg?width=420&height=280&name=man-hotel-room-laptop-iseatz%20copy.jpeg) ### [ [Skift] Navigating Today’s Evolving Hotel Loyalty Landscape ](https://www.iseatz.com/blog/skift-new-report-navigating-todays-evolving-hotel-loyalty-landscape) This story was originally published by Skift. Read on their site here. - ![](https://www.iseatz.com/hs-fs/hubfs/Campaigns/Q1%202023%20Survey%20Report/iSeatz%20-%20Assets%20-%20Index%20Pg%20Img%20-%201330x671%20-%2020230222_1.png?width=420&height=212&name=iSeatz%20-%20Assets%20-%20Index%20Pg%20Img%20-%201330x671%20-%2020230222_1.png) ### [ Brand Values & Sustainability Infographic ](https://www.iseatz.com/blog/brand-values-sustainability-infographic) New research from the Loyalty Science Lab at Old Dominion University shows the growing importance a brand's values has on customer loyalty. ... - [LinkedIn ](https://www.linkedin.com/company/iseatz/) Loyalty Tech Built in New Orleans ## Footer Navigation ### [ About ](https://www.iseatz.com/about-iseatz) Toggle About child menu ** - [Leadership Team](https://www.iseatz.com/about-iseatz#about-leadership) - [Careers](https://www.iseatz.com/careers) - [News & Insights](https://www.iseatz.com/blog) ### [ Contact ](https://www.iseatz.com/contact-us) ### [ Partnerships ](https://www.iseatz.com/work-with-us) Toggle Partnerships child menu ** - [Work With Us](https://www.iseatz.com/work-with-us) - [Become a Supplier](https://www.iseatz.com/contact-us) ### [ Technology ](https://www.iseatz.com/our-platform) Toggle Technology child menu ** - [Security & Compliance](https://www.iseatz.com/security-and-compliance) - [Travel & Lifestyle Portfolio](https://www.iseatz.com/portfolio) - [Request a Demo](https://www.iseatz.com/demo-the-platform) ![Louisiana Economic Development](https://www.iseatz.com/hubfs/Louisiana%20ED%20Logo%20with%20Text%20v2.png) - [ LinkedIn ](https://www.linkedin.com/company/iseatz/) ## Legal - [© iSeatz 2026](https://iseatz.com/) - [ Privacy Policy ](https://www.iseatz.com/en/iseatz-privacy-policy) - Cookie Settings Cookie Settings